- Salesforce Marketing Cloud is a most powerful automation platform tool for engaging customer with bussiness. Using SFMC we can easily create and manage personalized customer journey across various channels like SMS, Email, Social and Marketing.
- Salesforce Marketing Cloud support businesses to build stronger relationships with their customers by delivering the right message at the right time through the right channels.
SFMC - Salesforce Marketing Cloud
CRM - Customer Relationship Management
A : A/B Testing, Automation Studio, Audiences
B : Builders, Business Unit
C : Content Builder, Contact Builder, Cloud Pages, Content Blocks - Buttons, A/B Testing, Forms, Dynamic Content, Enhanced Dynamic Content, HTML, Image Carousal, Text, Social Share, Etc.
D : Data Extension, Dynamic Content, Data Relationship, Data Filters, Data Extract, Data Factory Utility
E : Email Studio, Einstein
F : File Activity, File Transfer Activity, Filter Activity
G : Groups
I : Interactions, Import Activity
J : Journey Builder
L : List
M : Mobile Studio, Measures
P : Publication List, Profile and Preference Management
Q : Query
R : Reports, Refresh Count
S : Script, Subscriber List, Subscriber, Social Studio, Suppression List
T : Triggered Emails, Tracking
U : User-Initiated Email
W : Web Studio
Useful article. Please post more scenarios which will be useful from certification perspective
ReplyDeleteThank You So Much @Sayandeep.
ReplyDeleteNice article, want more detail overview of all the SFMC terms.
ReplyDelete